FAQ   
What do I need to do to sign-up for PolarisCMS?
Signing-up for a White Label Account is FREE!  Simply go to the sign-up page and get started!
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Will I be locked in to any contracts?
No. We don’t lock you into contracts whatsoever. All account billing is simply month to month and any of your accounts can be cancelled at any time.
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Can I present the CMS (content management system) as my own, completely white-labeled under my own brand?
Yes, PolarisCMS.com is a 100% rebrandable White-Label CMS, whereby your clients will only see your branding when they login to edit their websites or manage their backend Shopping Cart. There will be absolutely no mention of PolarisCMS whatsoever.
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Can I use my own domain name for my clients to login into?
Yes, this is included in your White Label Plan, your clients will login under your domain. For example – http://www.yourname.com/login.aspx
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Will all our Ecommerce sites be secure?
Yes, we will add your own Wildcard SSL certificate which will secure all shopping/ecommerce pages on a website with 256 bit encryption. You also have the option to add private SSL certificates for any specific client, so that it only includes the client’s name in Ecommerce pages.
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What kind of support do you offer?
We have ticket/email support 24/7 and also offer live chat support from 9AM -6PM PST
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Is hosting included in every package and what kind of backups do you offer?
PolarisCMS is a hosted solution, meaning you don’t have to worry anymore about hosting, servers, hardware or software provisioning. We have multiple servers at Rackspace and are also on the Edgecast CDN (Content Delivery Network), so that all your client sites get cached worldwide for lightning fast viewing wherever they are being accessed. All sites are backed up nightly and we have multiple redundancy processes in place to ensure you will never need to be concerned with your sites going down or losing data.
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Will our websites be viewable on all Browsers?
PolarisCMS has been built to work with all the latest browsers across the most important operating systems.
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Will our websites be search engine friendly? Do I have the ability to manage all SEO aspects of a website?
Yes, we have taken all measures necessary to ensure websites are SEO friendly. This includes no use of I-frames. All URL’s are also SEO friendly. We have an SEO section within the CMS whereby you can control all optimization efforts for any given client website.
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Can I upload my own design into the CMS?
Yes, you can upload your own design following our simple 3 step process. The design will seamlessly integrate into the CMS allowing for easy editing thereafter. Additionally, we offer a large number of base designs you can choose from, if that is something you prefer to do.
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What about Banners, do I need to create my own and upload them or does your CMS have tools to do this?
PolarisCMS is one of the only CMS systems to have its OWN powerful flash banner building system within the CMS. Create any type of banner with hundreds of effects, transitions and other features to choose from. Of course, if you prefer, you can also upload your own custom banner files to any section /page on a website.
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